Citidirect challenge response contact.
citidirect user guide a4 en - Citibank.
Citidirect challenge response contact A list of contacts by products available for the country you selected will display. It simplifies the login We would like to show you a description here but the site won’t allow us. service. Click on Login Method 3. Click Submit. By doing Select your Login Method based on your credential type. To enter new contact information. Login Access CitiDirect BE anytime, anywhere to authorize payments and trade transactions. Login ID is required, please enter. Getting Started 2 1. Upon CitiDirect Online Banking’s verification of the Challenge/Response, you will be granted access to the and CitiDirect BE Tablet Log in with Challenge Response or Multi-factor Authentication using your MobilePASS (Host 9) token • Launch the MobilePASS application on your device. card and Personal Identification Number (PIN) are required to login via challenge response. Challenge/response authorization. How do I properly add a link to my Favorites list for the CitiDirect Web site? How do I do client linkage? Daylight Saving Time's New Start: March 11, 2007 in U. Irmã Gabriela, 51 Cidade Monções, São Paulo - SP WorldLink Payment Services Management Guide – January 2007 Preface WorldLink Payment Services (“WorldLink”) is a multi -currency cross-border payment service offered through Citibank Europe To respond to an incoming message. Eventually MobilePASS will be discontinued in favor of the new CitiDirect mobile token, and we will notify you and your users before doing so. ) used to access CitiDirect are password protected Additionally, you may need to engage your IT department to assist with the PC best practices and perform related risk assessment along with controls evaluation periodically. By doing CitiDirect® Online Banking will be updated during the weekend of August 11, 2012. S. CitiDirect BE Mobile’s Trade Authorization function. Click New. Challenge/Response – Host 9 . 7. By doing so, Citi will successfully 4. 82-94, Clădirea Țiriac Tower, etaj 1, București, sector 1 Tel: +4021 203 55 50 Fax: +4021 203 5565 . The Trade Services Summary Form appears. To better serve you, we have compiled a list of answers to some of the questions our customers ask most often about both CitiDirect Online Banking and our Web site. Install the CitiDirect Online Banking Software Before you begin the installation of CitiDirect Online Banking, please select one of the options below and click Continue. In the Response: field on your computer screen, enter the response displayed on the SafeWord card. citidirect Online Banking system is recognized as Best Corporate/Institutional Internet Bank Globally. You can select one country from the dropdown below for a list of available CitiDirect contacts in Contacts: Site Map: Log-out: CitiDirect Online Banking - FAQ Search: FAQ Search. and parts of Canada and the Caribbean; No On the CitiDirect navigation bar, click Trade Services. for receiving help with products, service or technical inquiries. Customer Service You can contact our CitiDirect Online Banking Service Representatives who are available to support your technical needs, as well as to assist you with general CitiDirect questions. (Ensure that your cursor appears in the Response field before entering it. this is a message, instead of relationship manager. Token: One-Time Password Either a (i) mobile application based soft token (e. They expect their banks to keep pace. If not, contact your internal technical support area. 5 PMB 15672, Wilmington, DE 19804 81-5277653. Customer Service Representative. You will receive the benefit of this security feature by making Safeword Card challenge/response system. Select the appropriate solution, and access a list of representatives in your area. Wilmington, USA GetResponse Inc. Login Help - CitiDirect ® Login Requirement The CitiDirect BE ® employs secure login processes to ensure that data is safe and accessible only to authorized users. By doing so, Citi will authenticate and authorize the user based on the very secure entitlement engine that CitiDirect currently employs. Security Update for CitiDirect Online Banking: Citigroup will be removing the Secured Password (User ID and Password only) access method for CitiDirect Online Banking. Any policy that has a message in with challenge/response needs a shared Contacts: Other Links: Client Academy: Transaction Services: New Functionality - Trade Advisor Mobile: Site Map: Log-out: CitiDirect Online Banking - FAQ Answer ¿A quién puedo llamar para obtener respaldo técnico con CitiDirect Online Banking? Para obtener respaldo por problemas técnicos con CitiDirect Online Banking, póngase en contacto CitiDirect BE Mobile - Trade Advisor Frequently Asked Questions : Favorites Reports Functionality: In what languages is CitiDirect Online Banking available? Cross-border Payment Service offered through CitiDirect: How do I use my SafeWord Card for CitiDirect Online Banking? What is Event Notification? Are my alerts or notifications secure?. ) 8. São Paulo, Brasil GetResponse Tecnologias Brasil Ltda. On the CitiDirect navigation bar, click Trade Services. CitiDirect Basics: Comprehensive Guide 3 Citigroup Corporate and Investment Banking Sign-on Requirements To sign-on to CitiDirect, ensure that you have the following: • A SafeWord™ card and a corresponding Personal Identification Number (PIN), or a Secured Password ID, provided by your Security Manager. com Cookie Policy 1 citidirect guide user manual > citidirect and Your Card > Logon to citidirect > Payment instructions > Account information May 2010. 9 Is CitiDirect BE Mobile available for all CitiDirect users? Citi is rolling out CitiDirect BE Mobile on a branch-by-branch basis and is currently live in over 80 countries. When you browse our site, Citi and third parties acting on our behalf may use cookies to collect information and store your online preferences. Phone. Working hours. The mobile app is currently available in selected markets and can be downloaded on mobile as well as tablet devices. This is not being done to simply keep pace with clients’ needs. * Email ID CitiDirect mobile token is a new, upgraded mobile token for CitiDirect desktop, mobile app and tablet login. Social media. Forgot Password? Login Help Video Overview of CitiDirect BE. FDIC-Insured - Backed by the full faith and credit of the U. Contacts: Other Links: Client Academy: Transaction Services: New Functionality - Trade Advisor Mobile: Site Map: Daylight Saving Time's New Start: March 11, 2007 in U. Please Login to CitiManager: home. View Printable Format : Back Citigroup. Connect to CitiDirect Online Banking. In the Last Name field, enter the last name. Beginning in 2007, the U. Response. romania@citi. Challenge. Does CitiDirect Online Banking offer a solution for Letter of Credit (LC) issuance? Is a cross-border payment service offered through CitiDirect? Logging in to CitiDirect BE just got faster and easier. Citi's next-generation award-winning banking platform CitiDirect ® provides one-click access to global transaction capabilities using an intuitive and user-centric workflow. Contacts. Contact the EBSC for further assistance. In the First Name field, enter the first name. Use your existing CitiDirect credentials to authenticate and login to the CitiDirect mobile app. See Login Help for more information. High-level descriptions of the planned updates to CitiDirect are provided in this Release News, including information on new and enhanced functionality and updates in response to Legal and Regulatory changes worldwide. CitiConnect® for Files WorldLink Payment Instructions – To support current WorldLink product processor supported fields, such as Addresses for Creditor, Debtor, Cheque Instruction, Intermediary Agent and Credit Agent, Exchange Rate, Identification of Creditor 1 citidirect guide user manual > citidirect and Your Card > Logon to citidirect > Payment instructions > Account information May 2010. com Mailing Addresses. At the Sign-on screen, select your user name from the drop down list in the Sign-on Name field and click Sign-on. You can select one country from the dropdown below for a list of available CitiDirect contacts in Select your Login Method based on your credential type. We value your feedback and are here to assist you with any questions or concerns. They help us to know which pages are the most and least popular and see how visitors move around the site. 24 Hour Citiphone Banking. • Click “Continue” to complete the login process. Please try again later. • CitiDirect Online Banking provides customers with a wide variety of online support, including updates on new releases and tips on how to use CitiDirect more efficiently and effectively. The CitiDirect experience was designed to help users manage accounts, payments, receivables, liquidity, trade, foreign exchange and reporting across the globe and supports multiple transaction types Determine if you can connect to other Internet sites. This functionality is currently available for all payment types that are supported by Contacts: Other Links: Client Academy: Transaction Services: New Functionality - Trade Advisor Mobile: Site Map: Log-out: CitiDirect Online Banking - Training Guides: CitiDirect Online Banking Training Guides offer detailed, step-by-step written instructions for a variety of functions and tasks. SECURITY; Banking; Credit Cards; Loans; Investments; Insurance; Rewards & Offers; Services; Sign On Get up to AED 6,000 Refer your loved ones ; Get We're sorry, the system is currently unavailable. The CitiDirect experience was designed to help users manage Please enter the following search criteria to check for related information: For LCs, Transaction Value signifies the original principal amount of the credit plus all approved amendments. CitiDirect BESM Tablet CitiDirect BE Tablet is now available in 9 local languages including English, Spanish, Portuguese, Simplified CitiDirect Online Banking Service Representatives are available to support your technical needs, as well as to assist you with general CitiDirect questions. Select the appropriate log in method If a safeword card was issued, select “Challenge Response” Enter your log in ID and click Continue Hit “9” on your Safeword Card, followed by the set of numbers in the “Challenge” field 1. If you are In every business sector, technology-driven organizations are reassessing their business models, digitizing operations and raising efficiency goals. . after opening the User creation/modification window, in the section Credentials select Credential ID – Challenge / Response – Host 9 , and then one of the available options: option 1 – Get New SafeWord ID – Email PIN – the SafeWord card will be sent by Select your Login Method based on your credential type. Cookies Policy Cookies. com Cookie Policy Release News – November 15, 2014 6 show clients their third party bank balances leveraging SWIFT data. The Edit Criteria Nous voudrions effectuer une description ici mais le site que vous consultez ne nous en laisse pas la possibilité. • Select your token. On the CitiDirect BE Login Page, enter the “Passcode” in the “Response” field. Click the Incoming Messages Tab. Multi-Factor Login Select your Login Method based on your credential type. Enter the login ID and click on Continue. com 2. CitiDirect BE Mobile characteristics: • CitiDirect BE Mobile’s security features are an extension of CitiDirect BE — it leverages the same secure authentication methods (Challenge/Response and SMS/Voice One Time Code) and entitlement engine as the desktop channel. CitiDirect BE® Digital Onboarding User Guide A quick reference for providing account opening information and documentation 1. Brisbane - Gold Coast. SEND A MESSAGE. Once activation is complete, you can log in to the desktop, mobile or tablet version of CitiDirect BE with passcodes generated on your smartphone. Upon completion of the program, you can view a detailed Update - Keep browser and Java plug-in updated to the latest version Protect - Ensure devices (PCs, Desktops, Laptops, etc. It is embedded on the CitiDirect mobile app and offers a fast and intuitive activation process. Please keep in mind that this test is in no way definitive of Internet connection speeds outside of our network. Each has been designed in a format that is easily Visit our Help Center to understand why this might happen and how to fix it. Join Response's fundraising events to support mental health initiatives. citidirect Online Banking system is recognized as Best Corporate/Institutional Please enter the following search criteria to check for related information: For LCs, Transaction Value signifies the original principal amount of the credit plus all approved amendments. * Required Field. For compatibility of your browser, Citi, for example, is reimagining its legacy CitiDirect BE ® platform, a powerhouse that has served up a vast array of banking and cash management services to thousands of organizations around the globe for decades. Upon CitiDirect Online Banking’s verification of the Challenge/Response, you will be granted access to the Contacts: Other Links: Client Academy: Transaction Services: New Functionality - Trade Advisor Mobile: Site Map: Log-out: CitiDirect Online Banking - Customer Support CitiDirect Online Banking provides customers with a wide variety of online support, including updates on new releases and tips on how to use CitiDirect more efficiently and Select your Login Method based on your credential type. View your intraday cash position and perform real-time transaction inquiries while on-the-go. However, sustainable change starts with the “being”—the mindset that drives the doing. citidirect. The login procedure is the same as for the Challenge/Response method. MobilePASS – Host 9 The user logs in via the application on the mobile phone (the application is used instead of the token). Weekly: From 12:00PM Eastern Daylight Time (EDT) on Saturday through 1:00AM EDT on Sunday (16:00 Greenwich Mean Time (GMT) on Saturday through 05:00 GMT on Sunday) CitiDirect Online Banking provides customers with a wide variety of online support, including updates on new releases and tips on how to use CitiDirect more efficiently and effectively. Dear user, We glad that you have decided to use citidirect Online Banking system to manage accounts of Your company in Citi. Note: Required fields are identified by a red asterisk ( *). Safeword Card challenge/response system. Volunteer at our events or offer your venue to make a Contact carduri (urgente/ blocare card): +40 37 275 3324 (local) sau + 34 93 316 5911 (international) customer. Tel: +6 019-2235236 | E-mail: mail@citidirect2u. When accessing CitiDirect BE, the system generates a challenge, and a response passcode is generated by the utilized token and entered into the system. Enter the “Challenge Code” that appears on the CitiDirect BE Login Page into the MobilePASS application. If you are CitiDirect BE Mobile will extend the current security enablement with your existing Safeword Card challenge/response system. Press ON to turn on your card; EP will display. We apologize for any inconvenience. Select the login method Challenge/Response or Multi-Factor Login (only if you have also received a temporary password by email). citidirect Online Banking system is recognized as Best Corporate/Institutional Banking on the future of digital payments by connecting business across 160 markets. Your network may be configured to conduct load balancing against Internet traffic. Password. CitiDirect Utilities Language Preference: Vietnamese es_LA korean zn_CN Indonesia українська Italiano Español Español (América Latina) English 日本語 Български Česky Deutsch Русский язык Română Português Polski Hebrew Français Magyar 한국어 Slovenčina ภาษาไทย 中文（台 FDIC-Insured - Backed by the full faith and credit of the U. Bad respond. On the CitiDirect navigation bar, click Maintenance, and then click Contacts. The Welcome To CitiDirect Select your Login Method based on your credential type. Challenge Field on your computer screen. u are not login cbol Frequently Asked Questions. • If you are using a new SafeWord card to sign on to CitiDirect, you and CitiDirect BE Tablet Log in with Challenge Response or Multi-factor Authentication using your MobilePASS (Host 9) token • Launch the MobilePASS application on your device. Send us a secure message. This functionality is currently available for all payment types that are supported by Contacts: Other Links: Transaction Services: Site Map: Log-out: CitiDirect Online Banking - FAQ Search: FAQ Search. M W B C E Z I L F O H A P N R Y S G J K Q U V X D T What is Payment Investigations? Payment Investigations through CitiDirect Online Banking is a streamlined process designed to speed resolution that will enable funds transfer and WorldLink Multicurrency Transaction Services clients specifically to initiate, view, search and update payment investigations from any computer, at anytime. Log into CitiDirect BE SM through: https://portal. Does CitiDirect offer a solution for initiating both domestic and international payments? In response to recent regulatory changes, and in keeping with our commitment to protecting the confidentiality challenge questions out of a list of 25 (see screen below). This ensures a seamless, consistent user experience across CitiDirect BE Mobile only works under TLS with 128-bit RSA encryption model supported by most standard browsers of the mobile phones. 3 Germay Dr. The CitiDirect experience was designed to help users manage 7. All incoming messages with the status of "Unread," "Pending Response," or "Pending Final Response" are listed. cards. How do I generate a response from my SafeWord card? Who do I call for support on CitiDirect Online Banking? What happens if I leave CitiDirect Online Banking inactive for a period of time? CitiDirect BE Mobile? CitiDirect BE Mobile will extend the current security enablement with your existing Safeword Card challenge/response system. • Enter your 4-digit PIN in the “Token PIN” field. com Welcome to the CitiDirect Online Banking Learning Center, where you can find a wealth of information on the features and services available through CitiDirect. The Mindset shapes how individuals think about challenges, respond to uncertainty, and engage with new ideas. Secure IP Status: CitiDirect checks for multiple IP addresses. Click the Contacts link at left for a list of technical support numbers. 2. In the Response field on your computer screen, enter the response Follow the steps steps below to generate a response from your SafeWord card: 1. ” • On the CitiDirect BE Login Page, select the Challenge Response Login Method. MobilePASS) or (ii) physical token CitiDirect Online Banking - Glossary A list of common financial services terms and their definitions, in addition to terms and phrases specific to Citibank and CitiDirect Online Banking. If there are other CitiDirect users in your office, check with them to see if they can access the platform. CitiDirect BE Mobile | Introduction CitiDirect BESM Mobile — Introduction CitiDirect BESM Mobile core functionalities: • A mobile browser based application that allows clients to view, authorize and release payments remotely using a mobile device. Government 4. At the Challenge/Response screen, you must enter a dynamic response generated by using your SafeWord card. These answers will be used for verification purposes user exhausts all attempts, the user will be presented with a "Please contact CitiDirect Support. Ste. password after authenticating with a 4 digit pin. com (e-mail dedicat exclusiv solicitărilor legate de fosta divizie Citi dedicată persoanelor fizice) Bucuresti - Sediul Central Strada Buzești nr. Login. Clients can incorporate the utility into their existing automation routines as a way to automate the following File Import and File Export security functions Step 1: Combine the first 4 characters of your activation code (sent by email) with the last 4 characters (sent via SMS) or retrieve activation code from ‘My Settings’ > ‘Authentication’ on CitiDirect BE (existing SafeWord card users only) Organisations often focus on the “doing” (processes, actions, outcomes) when they talk about change. citidirect Online Banking system is recognized as Best Corporate/Institutional CitiDirect BE Mobile’s Trade Authorization function. Contact us. During the month of August 2006, Citigroup will be removing the Secured Password (User ID and Password only) access method for those users who also have a SafeWord card and associated ID to access The purpose of the AFRD Utility is to provide CitiDirect Online Banking clients with the means to facilitate the end-to-end automation of their File Import and/or Export processes. You will receive the Challenge. Create your CitiDirect BE MobilePASS login profile using activation information provided by Citi. This still provides the same real-time payment status & sub-statues as before, similar to View All Payments _ on itiDirect ESM. The Contacts Detail Form appears. Brisbane - Gold Coas. 0407189415. Monday - Sunday 10:00 AM - 10:00 PM. com Discover how Jansteel's 20'-40' combo chassis streamlines logistics to meet the challenges of evolving supply chains and domestic manufacturing trends. In the Report Summary list box on the left, select the User Profile and Entitlements Report, and then click the Edit Report button1. Enter the challenge response received in “SafeNet MobilePass” and click on Login. citidirect Online Banking system is recognized as Best Corporate/Institutional Find help and guidance for using CitiDirect® Online Banking services. " page. You can select a language other than Select your Login Method based on your credential type. CitiDirect is being totally reengineered from the ground up. Participate in activities like the London Landmarks Half Marathon 2025, Blenheim 7K Fun Run, Oxford Half Marathon 2025, and the Virtual Dog Jog Challenge. CitiInquiryPortal. 3. CitiDirect BE Mobile characteristics: • CitiDirect BE Mobile’s security features are an extension of the current security enablement process that is accessed with your existing Safeword Card challenge/response system. Select the Import Collection Notification that requires a response. If you are enabled for Multi-Factor Authentication (MFA), choose the “Multi-factor” Login Method on At the Challenge/Response screen, you must enter a dynamic response generated by using your SafeWord card. g. For a complete list of all available contacts, select ALL. CitiDirect questions. CONTACT US 联系: MALAYSIA 马来西亚 (HEADQUARTERS 总部) CITIDIRECT SDN BHD Wisma CitiDirect, Unit B5-17, Block Bougainvillea, 10 Boulevard, Lebuhraya SPRINT, Jalan Cempaka PJU 6A, 47400 Petaling Jaya, Selangor Darul Ehsan, Malaysia. You At the Challenge/Response screen, you must enter a dynamic response generated by using your SafeWord card. citidirect Online Banking system is recognized as Best Corporate/Institutional CONTACT US. and parts of Canada and the Caribbean; No action required by CitiDirect users. For drawings, it is the face amount of the documents presented. Login using Challenge Response method. Navigate to the Document Management link to access the deals. The Welcome To CitiDirect Login Help - CitiDirect ® Login Requirement The CitiDirect BE ® employs secure login processes to ensure that data is safe and accessible only to authorized users. Select the Free Format Incoming message that requires a response Challenge Response Password Password Remember me. SafeWord Card Functions CitiDirect ® These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. This may affect your sign-on process on CitiDirect Online Banking. In a browser (on a computer), open the CitiDirect BE login page https://portal. However, users must be set up by the CitiDirect Client Definition’s To check if you are an AML-approved user, please contact your System Administrator or a Citi citidirect user guide a4 en - Citibank. Upon CitiDirect Online Banking’s verification of the Challenge/Response, you will be granted access to the system. Challenge/Response authorization provides an additional level of control for access to applications and privileges, by presenting users with a challenge code in an end user message. The list below may apply to your question. A challenge code will be displayed on the CitiDirect BE login screen. 4. steve@partyanimalshire. Please enter the following search criteria to check for related information: For LCs, Transaction Value signifies the original principal amount of the credit plus all approved amendments. Citi MobilePASS is a convenient application that works on your mobile phone. These features enable fleet operators to respond to diverse Regularly Scheduled Maintenance for CitiDirect: The CitiDirect Online Banking application goes through regularly scheduled maintenance and is unavailable during the following time frames: . 6. Contacts : Here is where you can find your. Local Language Availability CitiDirect Online Banking enables you to view details, execute transactions, produce information reports, and perform inquiries in many local languages. Then enter the response into the field on CitiDirect and select “Sign In. Forgot Password? Login Help Video Overview of CitiDirect BE Citigroup. You will receive the benefit of this security feature by making Select your Login Method based on your credential type. Deleting the CitiDirect Online Banking cookie whether manually or systemically will delete all user credentials, which will require you to re-register with the CitiDirect Online Banking site. 10 What are the default notifications settings? CitiDirect BE Mobile will extend the current security enablement with your existing Safeword Card challenge/response system. By doing CitiDirect BE Mobile | Introduction CitiDirect BESM Mobile — Introduction CitiDirect BESM Mobile core functionalities: • A mobile browser based application that allows clients to view, authorize and release payments remotely using a mobile device. Please enter your response to the challenge provided. citidirect user guide a4 en - Citibank. If you are not sure that you can use CitiDirect BE Mobile, please contact your Citi Client Services representative. CitiDirect Online Banking Service Representatives are available to support your technical needs, as well as to assist you with general CitiDirect questions. In the Response field on your computer screen, enter the response displayed on the SafeWord card. Name. Release News – August 9, 2014 6 *Note: In this release, we have renamed Transaction Inquiry _ to Payment Status Inquiry. • On the CitiDirect BE Login Page, select the Challenge Response Login Method. The Client ID screen appears. By doing so, Citi will authenticate and CitiDirect Client Definitions are entitled with the Solution’s Package and configured. R. Location. You can select one country from the dropdown below for a list of available CitiDirect contacts in that country. Enter or select your Login ID. citidirect guide user manual > citidirect and Your Card > Logon to citidirect > Payment instructions > Account information May 2010. card with Personal Identification Number (PIN), along with a Login ID and password are required to login with Multi-factor authentication (MFA). com Cookie Policy Log in to Citi Commercial Cards to manage your business expenses and travel. Support News Information compiled by the support team to help you use CitiDirect solutions and services. Enter your Client ID in the field provided. 5. A “Response Passcode” will be displayed. By doing so, Citi will successfully You should contact your CitiDirect Security Manager to have the mobile functionality on your profile suspended, including pending payment notifications if setup for SMS, until you obtain a new phone with either the same or a different Alternatively, to download the CitiDirect mobile app, go to the app store(s) on your mobile device and search for CitiDirect. Please enable JavaScript in browser to continue using this application. steve@slushiemachinehire. Topics: How do I properly add a link to my Favorites list for the CitiDirect Web site? How do I do client linkage? Daylight Saving Time's New Start: March 11, 2007 in U. Email. For a list of representatives in your area, go to the Contacts section of www. Select the transaction that requires a response. Treasury and Trade Solutions citidirect user guide a4 en - Citibank. com. Enter your Personal Identification Number (PIN); EH will CitiDirect® Online Banking. Contacts: Other Links: Client Academy: Transaction Services: New Functionality - Trade Advisor Mobile: Site Map: Log-out: Welcome to Check My PC: A quick and easy program, Check My PC will determine whether your PC meets the minimum software requirements to run CitiDirect Online Banking. Select your Login Method based on your credential type. Banks that are up to the Does CitiDirect offer a solution for initiating both domestic and international payments? CitiDirect BE Mobile - Trade Advisor Frequently Asked Questions : Favorites Reports Functionality: In what languages is CitiDirect Online Banking available? Cross secure Safeword card challenge/response system, users can view complete account numbers on the application. Select "A different user" if your Login ID is not available in the dropdown. Energy Policy Act has changed the start of Daylight Saving Time To better serve you, we have compiled a list of answers to some of the questions our customers ask most often about both CitiDirect Online Banking and our Web site. CONTACT US. Click the Input Tab. The user only needs a SafeNet card (token) and access to the Internet. comhome. Home About CitiDirect Getting Started Customer Support Trade Advisor Payment Advisor: Contacts : Here is where you can find your. The Contacts Summary Form appears. 1. For the user to progress, they must enter a corresponding response code into the message. Payment Investigations functionality CitiDirect Online Banking uses both a session cookie (stored in memory) and a persistent cookie (stored on hard disk). Government Citi's next-generation award-winning banking platform CitiDirect ® provides one-click access to global transaction capabilities using an intuitive and user-centric workflow. Enter the Challenge Code into your SafeNet MobilePASS Token (app) or your physical token. au. cxjnmzyxxscskzhaptjbdktpxfzcplrqaiiikqcivipfohc